Royal Codes FAQ & Help Center

<p id="isPasted">We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We&#x2019;ll contact you by email to let you know when your refund has been processed.</p>

We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting t

Where is my refund?

Payment

Can I place an order without creating an account?

Where is my order confirmation?

Why has my order been canceled?

Can I alter my order?

When will my order arrive?

How much is shipping?

Can I track my order?

I placed the wrong address/phone number when I placed my order. How do I change it?

How can I cancel my order?

Can I have my order rushed/Is it possible to send on this specific date?

Do you accept requests for special orders/custom colors?

Orders

How do I care for my Codes?

What are the fabrics made of? Are the fabrics organic, sustainable and eco-friendly?

I got my Codes stained. What should I use to clean it?

Do the brass armulets/accessories tarnish?

Is the size of the armulet adjustable?

Is the white fabric somewhat see-through?

Product

Which currency will I be charged in?

Do you offer a ‘Shop Now, Pay Later’ option?

What payment methods do you accept?

How long does it take to ship my order?

How can I get free shipping ?

Where do you ship?

Do you offer fast shipping?

How can I track my package?

Will I pay taxes for international shipping?

What if I'm not home?

What countries do you ship to?

Shipping

Do you accept returns or exchanges?

Are returns free?

How long does it take to process a return?

My order has arrived but it’s not as I expected. What can I do?

Returns

Do you have physical stores?

Is there a warranty?

I changed my mind. Can I change the color/size of my order?

Can I add another item to my existing order to save on shipping?

I received my order but it doesn’t fit me well. What should I do?

I’m trying to get a discount using an affiliate code but it doesn’t work.

Can I request for an alteration/custom measurement?

Do you sell gift cards?

Do you have a physical store in Bali?

Do you ship to Bali/Indonesia?

Bali Inquiries

Are you open for collaborations? How does it work?

Do you offer a referral program? How does it work?

Collaborations

I'm having problems with my cart

Troubleshooting

Where is my refund?Updated a year ago