Are returns free?Updated a year ago

If you purchased the $2.98 free returns + exchange protection at the original time of checkout, there is no cost to return the package. You will be able to submit a return for store credit or exchange and US customers will receive a pre-paid label through our returns center.

If you did not purchase the $2.98 free return + exchange protection at the original time of checkout, or if you are located outside of the US, you will be responsible for the cost of returning the product.