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Royal Codes FAQ & Help Center logo

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Returns

Do you accept returns or exchanges?

To start your online return please click here. Returns and exchanges are accepted 14 days after delivery. If you purchased the $2.98 free returns + exchange protection at the original time of checkout, there is no cost to return the package. You will

Are returns free?

If you purchased the $2.98 free returns + exchange protection at the original time of checkout, there is no cost to return the package. You will be able to submit a return for store credit or exchange and US customers will receive a pre-paid label th

How long does it take to process a return?

Returns are confirmed within 14 days of receiving the package at our warehouse. Once items are confirmed to be in good and re-sellable condition, refund will be processed.

My order has arrived but it’s not as I expected. What can I do?

In the rare event that your order arrives damaged or faulty, please take a detailed video of the product in question and email our customer service team via [email protected] with the details. We’ll respond within 48 hours. If you just don’t