Returns
Do you accept returns or exchanges?
To start your online return please click here. Returns and exchanges are accepted 14 days after delivery. Please note that clearance/final sale items and any items sold at a 20% discount or higher are not eligible for exchange (even if you purchased
Are returns free?
If you purchased the $2.98 free returns + exchange protection at the original time of checkout, there is no cost to return the package. You will be able to submit a return for store credit or exchange and US customers will receive a pre-paid label th
My order has arrived but it’s not as I expected. What can I do?
In the rare event that your order arrives damaged or faulty, please take a detailed video of the product in question and email our customer service team via [email protected] with the details. We’ll respond within 48 hours. If you just don’t
I received my order but it doesn’t fit me well. What should I do?
Reach out to us at [email protected] within 7 days from receipt of the order and we’ll be more than happy to send you the correct size.