Royal Codes FAQ & Help Center logo
Royal Codes FAQ & Help Center logo

All articles


Can I place an order without creating an account?

Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time

Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at [email protected] just in case there’s a problem with your order. Please check y

Why has my order been canceled?

We typically only cancel orders if there’s a problem with stock, or if you’ve asked us to cancel. Please accept our apologies if your order is canceled because of a problem at our end. We’ll always offer an alternative product and process your refund

Can I alter my order?

Sadly, we’re unable to modify your order once we’ve started processing it. If you need to order a greater quantity or an additional product, please place a new order online.

When will my order arrive?

Please allow up to 7 days for fulfillment and 3-7 days for delivery within the U.S.A. Shipping to countries outside of the U.S. may take up to 14 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and

How much is shipping?

Shipping costs depend on the weight of your package and the country where it’s being delivered. Simply begin the checkout process and input your delivery address to see how much the shipping will cost to your location. If your order value is more tha

Can I track my order?

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order o

I placed the wrong address/phone number when I placed my order. How do I change it?

Not to worry, just send an email to [email protected] with the correct address and we will update it on the backend.

How can I cancel my order?

You can cancel the order within 24-48 hours or as long as the item hasn’t been shipped yet. Please send an email to [email protected]

Can I have my order rushed/Is it possible to send on this specific date?

We understand that sometimes you need your order faster than our standard shipping times. We do offer expedited shipping options for orders that require a quicker delivery timeframe. However, please note that whether or not we can rush your order wil

Do you accept requests for special orders/custom colors?

Sorry, we do not accept special/custom orders at the moment.