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Troubleshooting

I'm having problems with my cart

Hey beauty,We have received a few reports of customers who experience an issue with their carts automaticaly emptying once they have filled it with items they want to purchase. We understand how frustrating this must be, and apologize for any inconve

How should I report or troubleshoot issues with a promotion or discount code?

If you're facing issues with a promotion or discount code, ensure that there are no extra spaces when entering the code and double-check that the item you're trying to purchase isn't already discounted, as our system does not allow stacking of discou