Royal Codes FAQ & Help Center

<p id="isPasted"><span id="isPasted" style="font-weight: 400;">Sorry, we do not accept special/custom orders at the moment.</span></p>

Sorry, we do not accept special/custom orders at the moment.

Can I request for an alteration/custom measurement?

Can I place an order without creating an account?

Do you offer a first time buyer discount?

Can I have my order rushed/Is it possible to send on this specific date?

Why has my order been canceled?

Where is my order confirmation?

Can I alter my order?

When will my order arrive?

Can I track my order?

I placed the wrong address/phone number when I placed my order. How do I change it?

How can I cancel my order?

Do you accept requests for special orders/custom colors?

Orders

How do I care for my Codes?

What are the fabrics made of? Are the fabrics organic, sustainable and eco-friendly?

I got my Codes stained. What should I use to clean it?

Do the brass armulets/accessories tarnish?

Is the size of the armulet adjustable?

Is the white fabric somewhat see-through?

What is the base metal of the Lakshmi Belt?

Are all the products restocked or are there limited edition items?

Can I suggest new product colors or styles that I'd like to see?

How can I stay updated on product restocks?

Do you have a size guide for choosing the right fit?

Product

Which currency will I be charged in?

Do you offer a ‘Shop Now, Pay Later’ option?

What payment methods do you accept?

Where is my refund?

Payment

How long does it take to ship my order?

How can I get free shipping ?

Where do you ship?

Do you offer fast shipping?

How can I track my package?

Will I pay taxes for international shipping?

What if I'm not home?

What countries do you ship to?

Can You Remove the Signature Required for Delivery?

How much is shipping?

How do I handle a package that was returned to sender or not delivered to me?

Shipping

Do you accept returns or exchanges?

Are returns free?

How long does it take to process a return?

My order has arrived but it’s not as I expected. What can I do?

I received my order but it doesn’t fit me well. What should I do?

Returns

Do you have physical stores?

Is there a warranty?

I changed my mind. Can I change the color/size of my order?

Can I add another item to my existing order to save on shipping?

I’m trying to get a discount using an affiliate code but it doesn’t work.

Do you sell gift cards?

Do you have a physical store in Bali?

Do you ship to Bali/Indonesia?

Bali Inquiries

Are you open for collaborations? How does it work?

Do you offer a referral program? How does it work?

Collaborations

I'm having problems with my cart

How should I report or troubleshoot issues with a promotion or discount code?

Troubleshooting

Can loyalty points be reactivated or do they expire permanently?

Is it possible to merge accounts or transfer points between them?

Rewards Program

Can I request for an alteration/custom measurement?Updated 2 years ago